Information about the quality of processing customer calls by the call centers of the Distribution System Operators (DSO, annual data). Key indicators: number of incoming calls, share of lost calls, level of service within 30 seconds, time in the call queue, and the number of calls handled by one operator (per shift).

Update date 14.06.2024 Annually
Coverage period 01.01.2015 - 31.12.2023
Organization NEURC

Information about the quality of customer call processing by the call centers of electricity suppliers (annual data). Key indicators: number of incoming calls, share of lost calls, level of service within 30 seconds, time in the call queue and number of calls handled by one operator (per shift).

Update date 14.06.2024 Annually
Coverage period 01.01.2019 - 31.12.2023
Organization NEURC

Information on the aggregate market price indicators of the day-ahead market (DAM), namely: the cost of electricity during the period of base, peak and off-peak load, minimum, maximum and weighted average price of electricity indicating the trade zone.

Update date 14.06.2024 Weekly
Coverage period 01.07.2019 - 14.06.2024
Organization Market Operator JSC

Information on the actual values of the average duration of long interruptions in the system (SAIDI), which occurred due to the fault of companies or due to planned interruptions, is structured by electricity distribution licensees. The data are calculated as the ratio of the total duration of outages per year to the total number of customers.

Data for 2021-2022 is received from the NEURC upon request.

Update date 14.06.2024 Annually
Coverage period 01.01.2014 - 31.12.2023
Organization NEURC

Information on the actual values of the average duration of long outages in the system (SAIDI), which took place for urban and rural settlements, structured according to the electricity distribution licenses. The data are calculated as the ratio of the total duration of outages per year to the total number of customers.

Data for 2021-2022 is received from the NEURC upon request.

Update date 14.06.2024 Annually
Coverage period 01.01.2014 - 31.12.2023
Organization NEURC

Information on the results of monthly auctions on access to the capacity of Ukraine’s cross-border electrical networks by direction of electricity supply, indicating the date of the beginning and end of the auction reserve, the maximum and allocated capacity of cross-border networks, the limit price of electricity and information about the auction winning company, which acquired the right to export and / or import electricity.

The data for February 2022 are not available due to the cancellation of the monthly auction on distribution of capacity for all directions in February in accordance with the Resolution of NEURC № 122 of 25.01.2022.

Update date 14.06.2024 Monthly
Coverage period 01.01.2019 - 30.06.2024
Organization National Power Company Ukrenergo

Information on the ownership structure of the electricity Distribution System Operators (DSO). The section of each DSO contains information about the owner of the securities and the size of his share in the company's capital, as well as information about the securities (form of issue, nominal value and quantity).

Update date 14.06.2024 Quarterly
Coverage period 01.01.2007 - 31.03.2024
Organization SMIDA

Information on market participants who was given the status of "pre-default" or "default" in accordance with paragraphs 1.7.1 and 1.7.4 of the Market Rules, approved by the NEURC Resolution of 14.03.2018 № 307.

If the status of "pre-default" lasts for more than two working days, the market participant becomes "default". The loss of the status of "default" occurs after the termination of the agreement on imbalance settlement concluded between the market participant and the Transmission System Operator (TSO).

Update date 14.06.2024 Monthly
Coverage period 01.10.2021 - 14.06.2024
Organization National Power Company Ukrenergo

Information on the number of consumers and settlements who lost electricity supply due to hostilities and number of consumers and settlements for whom the electricity supply has been restored. The file is formed from official messages of local Distribution System Operators (DSO) and Regional Military Administrations (RMA) and is presented in daily detail by regions. 

Data on the number of consumers without natural gas supply and gas recovery are available by link.

Update date 14.06.2024 Weekly
Coverage period 24.02.2022 - 14.06.2024
Organization DiXi Group

Information on volumes of exported and imported electricity from / to the Integrated Power System (IPS) of Ukraine in hourly terms, indicating the energy system.

In connection with the termination of publication of NPC Ukrenergo data due to the martial law, the indicators of foreign electricity trade have been received from the public dashboard of the NEURC since February 24, 2022.

Update date 14.06.2024 Weekly
Coverage period 01.07.2019 - 14.06.2024
Organization NEURC, National Power Company Ukrenergo

Information on the number of consumers and settlements who lost natural gas supply due to hostilities and number of consumers for whom the natural gas supply has been restored. The file is formed from official messages of local gas Distribution Network Operators (DNO) and Regional Military Administrations (RMA) and is presented in daily detail by regions. 

Data on the number of consumers without electricity supply and electricity recovery are available by link.

Update date 14.06.2024 Weekly
Coverage period 24.02.2022 - 14.06.2024
Organization DiXi Group

Information on the number of consumers who lost electricity supply due to hostilities and number of consumers for whom the electricity supply has been restored. The file is formed from statistical reports of the Ministry of Energy "Operational update regarding the russian invasion" and is presented in daily detail by regions. In the reports, the data controller often skips some data for particular regions, as a result, it is not possible to calculate the total value for Ukraine independently, but it is available in the general file about the number of consumers without electricity supply and electricity recovery in Ukraine by link.

Update date 14.06.2024 Not regularly
Coverage period 02.03.2022 - 14.06.2024
Organization Ministry of Energy of Ukraine

Information on the number of settlements and consumers who lost electricity supply due to hostilities and number of consumers for whom the electricity supply has been restored generally in Ukraine. The file is formed from statistical reports of the Ministry of Energy "Operational update regarding the russian invasion" and is presented in daily detail. Detailed data on the number of consumers without electricity supply and electricity recovery by regions are available by links: Ministry of Energy data, DSOs data.

Update date 14.06.2024 Not regularly
Coverage period 05.03.2022 - 14.06.2024
Organization Ministry of Energy of Ukraine

Information on volumes of purchased electricity from producers under the "green" tariff with indication of type of generation.

Update date 14.06.2024 Every 10 days
Coverage period 31.12.2021 - 18.01.2024
Organization SC GUARANTEED BUYER
Temporary not updated since 24.02.22

Information on environmental investments of mining and processing enterprises with the indication of economic activities types. In particular, the volume of investments for protection of atmospheric air, water purification, protection and soil rehabilitation, waste management and other measures is mentioned.

Data for 2020 are not available due to the fact that the administrator has published general indicators of investments, without detailing them by type of activity.

Update date 14.06.2024 Annually
Coverage period 01.01.2018 - 31.12.2023
Organization State Statistics Service of Ukraine

Information on the price of natural gas for households in the capitals of the European countries. The prices are indicated in foreign currency (euro cents) and are transferred at the official exchange rate of the hryvnia, established by the National Bank of Ukraine for the respective settlement period.

Update date 13.06.2024 Monthly
Coverage period 01.01.2009 - 31.05.2024
Organization Household Energy Price Index (HEPI)

Information on the price of electricity for households in the capitals of the European countries. The prices are indicated in foreign currency (euro cents) and are transferred at the official exchange rate of the hryvnia, established by the National Bank of Ukraine for the respective settlement period.


Data for Kyiv, starting in June 2023, recalculated in accordance with tariff changes.

Update date 13.06.2024 Monthly
Coverage period 01.01.2009 - 31.05.2024
Organization Household Energy Price Index (HEPI)

Information on providing international partners with materials, equipment and financing to support and recover the Ukrainian energy infrastructure after the russian attacks. The file is formed from official messages of ministries, administrations, organizations and representative offices of Ukraine and partners.

Update date 13.06.2024 Weekly
Coverage period 14.03.2022 - 13.06.2024
Organization DiXi Group
Information on the results of within-day capacity allocation auctions at the interconnection points of the Ukrainian gas transportation system (GTS). The data is broken down by interconnection points, and includes information on the type of capacity, the amount of free capacity and the total capacity distributed within the auction. The starting and final price of capacities allocation is also mentioned.
Update date 13.06.2024 Not regularly
Coverage period 02.10.2020 - 11.06.2024
Organization Gas Transmission System Operator of Ukraine LLC

Information on receiving by the energy system of Ukraine of technical assistance with electricity from the EU countries. There is also information about cases when emergency assistance was provided by Ukraine.


Emergency assistance is an urgent supply of electricity from another country at the request of the system operator if internal reserves and means to avoid simultaneous shutdown of a large number of consumers have already been exhausted. It differs from imports in that it is an emergency measure to overcome an emergency situation and the need for it cannot be predicted in advance.

Ukraine has signed an agreement on multilateral emergency assistance with 15 system operators of the European energy association ENTSO-E. It allows Ukrenergo to seek help in unforeseen situations, such as Russian attacks on the company's energy infrastructure.

Update date 12.06.2024 Not regularly
Coverage period 01.01.2023 - 12.06.2024
Organization National Power Company Ukrenergo
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