Information on the quality standards for the provision of electricity distribution services to consumers by Distribution System Operators (DSO) and the amount of compensation to consumers for non-compliance. The corresponding quality standards for electricity supply came into force on 24.10.2018 in accordance with NEURC Resolution №375 of 12.06.2018.

Update date 14.01.2022 Not regularly
Coverage period 24.10.2018 - 31.12.2021
Organization NEURC
Information on compensations to be made by natural gas distribution system operator in case of failure to comply with quality requirements for gas distribution services. This requirements are provided for by Resolution of National Energy and Utilities Regulatory Commission №1156 dated 21.09.2017. Data is itemized by types of services. Required terms for providing services are also mentioned as well as amount of compensation for violating terms of service provision.
Update date 24.09.2021 Not regularly
Coverage period 21.09.2017 - 01.07.2022
Organization NEURC
Information on compensations to be made by natural gas suppliers in case of failure to comply with quality requirements for gas supply services. This requirements are provided for by Resolution of National Energy and Utilities Regulatory Commission №1156 dated 21.09.2017. Data is itemized by types of services. Required terms for providing services are also mentioned as well as amount of compensation for violating terms of service provision.
Update date 24.09.2021 Not regularly
Coverage period 21.09.2017 - 01.07.2022
Organization NEURC

Information on the quality standards for the provision of electricity transmission services by the Transmission System Operator (TSO) to consumers and the amount of compensation to consumers for nonobservance with them. The relevant power supply quality standards came into force on 24.10.2018 under NEURC Resolution № 375 of 12.06.2018.

Update date 23.09.2021 Not regularly
Coverage period 24.10.2018 - 31.12.2021
Organization NEURC

Information on the quality standards for electricity supply services to consumers by electricity suppliers and the amount of compensation to consumers for nonobservance of them. The relevant quality standards for electricity supply came into force on 24.10.2018 under NEURC Resolution № 375 of 12.06.2018.

Update date 23.09.2021 Not regularly
Coverage period 24.10.2018 - 31.12.2021
Organization NEURC

Information on the quality standards for the provision of electricity services and the amount of compensation to consumers for their nonobservance, which were in force in Ukraine from 30.12.2016 to 24.10.2018 under the NEURC Resolution № 1841 of 18.10.2016.

Update date 23.09.2021 Archive
Coverage period 30.12.2016 - 24.10.2018
Organization NEURC

Information on compensations provided to electricity consumers for nonobservance of guaranteed quality standards of service provision, particularly for power interruptions over 24 hours and unsatisfactory quality of electricity. Data is presented in electricity distribution licensees, specifying the amount of compensation provided and the number of consumers.

Update date 23.09.2021 Annually
Coverage period 01.01.2017 - 31.12.2020
Organization NEURC
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