Data

Information on compensations to be made by natural gas distribution system operator in case of failure to comply with quality requirements for gas distribution services. This requirements are provided for by Resolution of National Energy and Utilities Regulatory Commission №1156 dated 21.09.2017. Data is itemized by types of services. Required terms for providing services are also mentioned as well as amount of compensation for violating terms of service provision.

Information on the quality standards for electricity supply services to consumers by electricity suppliers and the amount of compensation to consumers for nonobservance of them. The relevant quality standards for electricity supply came into force on 24.10.2018 under NEURC Resolution № 375 of 12.06.2018.

Information on the quality standards for the provision of electricity transmission services by the Transmission System Operator (TSO) to consumers and the amount of compensation to consumers for nonobservance with them. The relevant power supply quality standards came into force on 24.10.2018 under NEURC Resolution № 375 of 12.06.2018.

Information on compensations to be made by natural gas suppliers in case of failure to comply with quality requirements for gas supply services. This requirements are provided for by Resolution of National Energy and Utilities Regulatory Commission №1156 dated 21.09.2017. Data is itemized by types of services. Required terms for providing services are also mentioned as well as amount of compensation for violating terms of service provision.

Information on compensations provided to electricity consumers for nonobservance of guaranteed quality standards of service provision, particularly for power interruptions over 24 hours and unsatisfactory quality of electricity. Data is presented in electricity distribution licensees, specifying the amount of compensation provided and the number of consumers.

Data for 2021 are not published by the data controller.

Data for 2022 contain indicators for January-June.

Information on the quality standards for the provision of electricity distribution services to consumers by Distribution System Operators (DSO) and the amount of compensation to consumers for non-compliance. The corresponding quality standards for electricity supply came into force in 2018 in accordance with NEURC Resolution №375 of 12.06.2018 and were revised in 2021 in accordance with NEURC Resolution №1354 of 18.08.2021.

Information on the quality standards for the provision of electricity services and the amount of compensation to consumers for their nonobservance, which were in force in Ukraine from 30.12.2016 to 24.10.2018 under the NEURC Resolution № 1841 of 18.10.2016.