Information on the quality standards for the provision of electricity distribution services to consumers by Distribution System Operators (DSO) and the amount of compensation to consumers for non-compliance. The corresponding quality standards for electricity supply came into force in 2018 in accordance with NEURC Resolution №375 of 12.06.2018 and were revised in 2021 in accordance with NEURC Resolution №1354 of 18.08.2021.

Update date Aug. 24, 2022, 5:32 p.m. Not regularly
Data for period 24.10.2018 - 01.01.2022
Organizations
NEURC
Sources
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Field Name Description
date_start Date of commencement of the Electricity Quality Standard

-

service_type Service type

• document issuance
• power supply restoration
• metering units maintenance
• connection of electrical installations to the network
• consideration of consumer appeals, complaints, claims
• elimination of reasons for non-compliance with electricity quality indicators

service_subtype Service subtype

Details on the parameters / conditions of the service provision

service_provision_term Terms for providing service

-

measurement Unit of measurement

• days
• hours
• working days

consumer_type Consumer type

• housrhold
• non-housrhold
• other non-housrhold

amount Amount of compensation to consumers, UAH

UAH

compensation_frequency Frequency of compensation

• once
• once for all consumers
• once after the consumer appeal
• every month
• each 30 calendar days

Field
Name
date_start
Date of commencement of the Electricity Quality Standard
Description

-

Field
Name
service_type
Service type
Description

• document issuance
• power supply restoration
• metering units maintenance
• connection of electrical installations to the network
• consideration of consumer appeals, complaints, claims
• elimination of reasons for non-compliance with electricity quality indicators

Field
Name
service_subtype
Service subtype
Description

Details on the parameters / conditions of the service provision

Field
Name
service_provision_term
Terms for providing service
Description

-

Field
Name
measurement
Unit of measurement
Description

• days
• hours
• working days

Field
Name
consumer_type
Consumer type
Description

• housrhold
• non-housrhold
• other non-housrhold

Field
Name
amount
Amount of compensation to consumers, UAH
Description

UAH

Field
Name
compensation_frequency
Frequency of compensation
Description

• once
• once for all consumers
• once after the consumer appeal
• every month
• each 30 calendar days

2022_01_01_uk_rozmir_kompensatsii_elektro_osr.csv
Name: 2022_01_01_uk_rozmir_kompensatsii_elektro_osr.csv
Format: UK CSV
Size: 77.97 KB
Count of rows: 219
Date updated: Aug. 24, 2022, 5:27 p.m.
2022_01_01_uk_rozmir_kompensatsii_elektro_osr.xlsx
Name: 2022_01_01_uk_rozmir_kompensatsii_elektro_osr.xlsx
Format: UK XLSX
Size: 19.75 KB
Count of rows: 219
Date updated: Aug. 24, 2022, 5:27 p.m.
2022_01_01_en_rozmir_kompensatsii_elektro_osr.csv
Name: 2022_01_01_en_rozmir_kompensatsii_elektro_osr.csv
Format: EN CSV
Size: 45.47 KB
Count of rows: 219
Date updated: Aug. 24, 2022, 5:27 p.m.
2022_01_01_en_rozmir_kompensatsii_elektro_osr.xlsx
Name: 2022_01_01_en_rozmir_kompensatsii_elektro_osr.xlsx
Format: EN XLSX
Size: 15.00 KB
Count of rows: 219
Date updated: Aug. 24, 2022, 5:27 p.m.
Name Format Size Count of rows Date updated
2022_01_01_uk_rozmir_kompensatsii_elektro_osr.csv UK CSV 77.97 KB 219 Aug. 24, 2022, 5:27 p.m. Download
2022_01_01_uk_rozmir_kompensatsii_elektro_osr.xlsx UK XLSX 19.75 KB 219 Aug. 24, 2022, 5:27 p.m. Download
2022_01_01_en_rozmir_kompensatsii_elektro_osr.csv EN CSV 45.47 KB 219 Aug. 24, 2022, 5:27 p.m. Download
2022_01_01_en_rozmir_kompensatsii_elektro_osr.xlsx EN XLSX 15.00 KB 219 Aug. 24, 2022, 5:27 p.m. Download