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Resources Compensation amount for nonobservance of guaranteed quality standards for electricity supply by DSOs

Compensation amount for nonobservance of guaranteed quality standards for electricity supply by DSOs

Information on the quality standards for the provision of electricity distribution services to consumers by Distribution System Operators (DSO) and the amount of compensation to consumers for non-compliance. The corresponding quality standards for electricity supply came into force in 2018 in accordance with NEURC Resolution №375 of 12.06.2018 and were revised in 2021 in accordance with NEURC Resolution №1354 of 18.08.2021.

Update date Dec. 23, 2024, 9:10 p.m. Not regularly
Data for period 24.10.2018 - 11.12.2024
Organizations
NEURC
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Field Name Description
date_start Date of commencement of the Electricity Quality Standard

-
service_type Service type

• document issuance
• power supply restoration
• metering units maintenance
• connection of electrical installations to the network
• consideration of consumer appeals, complaints, claims
• elimination of reasons for non-compliance with electricity quality indicators
service_subtype Service subtype

Details on the parameters / conditions of the service provision
service_provision_term Terms for providing service

-
measurement Unit of measurement

• days
• hours
• working days
consumer_type Consumer type

• housrhold
• non-housrhold
• other non-housrhold
amount Amount of compensation to consumers, UAH

UAH
compensation_frequency Frequency of compensation

• once
• once for all consumers
• once after the consumer appeal
• every month
• each 30 calendar days
Field
Name
date_start
Date of commencement of the Electricity Quality Standard
Description

-

Field
Name
service_type
Service type
Description

• document issuance
• power supply restoration
• metering units maintenance
• connection of electrical installations to the network
• consideration of consumer appeals, complaints, claims
• elimination of reasons for non-compliance with electricity quality indicators

Field
Name
service_subtype
Service subtype
Description

Details on the parameters / conditions of the service provision

Field
Name
service_provision_term
Terms for providing service
Description

-

Field
Name
measurement
Unit of measurement
Description

• days
• hours
• working days

Field
Name
consumer_type
Consumer type
Description

• housrhold
• non-housrhold
• other non-housrhold

Field
Name
amount
Amount of compensation to consumers, UAH
Description

UAH

Field
Name
compensation_frequency
Frequency of compensation
Description

• once
• once for all consumers
• once after the consumer appeal
• every month
• each 30 calendar days

2024_12_11_uk_rozmir_kompensatsii_elektro_osr.xlsx
Name: 2024_12_11_uk_rozmir_kompensatsii_elektro_osr.xlsx
Format: UK XLSX
Size: 36.96 KB
Count of rows: 522
Date updated: Dec. 23, 2024, 9:09 p.m.
2024_12_11_en_rozmir_kompensatsii_elektro_osr.csv
Name: 2024_12_11_en_rozmir_kompensatsii_elektro_osr.csv
Format: EN CSV
Size: 107.79 KB
Count of rows: 522
Date updated: Dec. 23, 2024, 9:09 p.m.
2024_12_11_en_rozmir_kompensatsii_elektro_osr.xlsx
Name: 2024_12_11_en_rozmir_kompensatsii_elektro_osr.xlsx
Format: EN XLSX
Size: 28.99 KB
Count of rows: 522
Date updated: Dec. 23, 2024, 9:09 p.m.
2024_12_11_uk_rozmir_kompensatsii_elektro_osr.csv
Name: 2024_12_11_uk_rozmir_kompensatsii_elektro_osr.csv
Format: UK CSV
Size: 175.99 KB
Count of rows: 522
Date updated: Dec. 23, 2024, 9:09 p.m.
Name Format Size Count of rows Date updated
2024_12_11_uk_rozmir_kompensatsii_elektro_osr.xlsx UK XLSX 36.96 KB 522 Dec. 23, 2024, 9:09 p.m. Download
2024_12_11_en_rozmir_kompensatsii_elektro_osr.csv EN CSV 107.79 KB 522 Dec. 23, 2024, 9:09 p.m. Download
2024_12_11_en_rozmir_kompensatsii_elektro_osr.xlsx EN XLSX 28.99 KB 522 Dec. 23, 2024, 9:09 p.m. Download
2024_12_11_uk_rozmir_kompensatsii_elektro_osr.csv UK CSV 175.99 KB 522 Dec. 23, 2024, 9:09 p.m. Download