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Resources Compensation amount for nonobservance of guaranteed quality standards for electricity supply by the supplier

Compensation amount for nonobservance of guaranteed quality standards for electricity supply by the supplier

Information on the quality standards for electricity supply services to consumers by electricity suppliers and the amount of compensation to consumers for nonobservance of them. The relevant quality standards for electricity supply came into force on 24.10.2018 under NEURC Resolution № 375 of 12.06.2018.

Update date Dec. 20, 2024, 1:54 p.m. Not regularly
Data for period 24.10.2018 - 24.09.2020
Organizations
NEURC
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Field Name Description
date_start Date start

-
date_end Date end

-
service_type Service type

• provision of data
• consideration of appeals / complaints / claims of consumers
• calculation of the compensation amount
• invoicing
service_provision_term Terms for providing service

-
measurement Unit of measurement

Days, working days
compensation_frequency Frequency of compensation

Once, once after the consumer appeal
consumer_type Consumer type

• household
• small non-household
• other non-household
amount Amount of compensation to consumers, UAH

UAH
Field
Name
date_start
Date start
Description

-

Field
Name
date_end
Date end
Description

-

Field
Name
service_type
Service type
Description

• provision of data
• consideration of appeals / complaints / claims of consumers
• calculation of the compensation amount
• invoicing

Field
Name
service_provision_term
Terms for providing service
Description

-

Field
Name
measurement
Unit of measurement
Description

Days, working days

Field
Name
compensation_frequency
Frequency of compensation
Description

Once, once after the consumer appeal

Field
Name
consumer_type
Consumer type
Description

• household
• small non-household
• other non-household

Field
Name
amount
Amount of compensation to consumers, UAH
Description

UAH

2020_09_24_uk_rozmir_kompensatsii_elektro_postachalnyk.xlsx
Name: 2020_09_24_uk_rozmir_kompensatsii_elektro_postachalnyk.xlsx
Format: UK XLSX
Size: 8.56 KB
Count of rows: 63
Date updated: Dec. 18, 2024, 4:28 p.m.
2020_09_24_uk_rozmir_kompensatsii_elektro_postachalnyk.csv
Name: 2020_09_24_uk_rozmir_kompensatsii_elektro_postachalnyk.csv
Format: UK CSV
Size: 19.02 KB
Count of rows: 63
Date updated: Dec. 18, 2024, 4:28 p.m.
2020_09_24_en_rozmir_kompensatsii_elektro_postachalnyk.csv
Name: 2020_09_24_en_rozmir_kompensatsii_elektro_postachalnyk.csv
Format: EN CSV
Size: 11.66 KB
Count of rows: 63
Date updated: Dec. 20, 2024, 1:54 p.m.
2020_09_24_en_rozmir_kompensatsii_elektro_postachalnyk.xlsx
Name: 2020_09_24_en_rozmir_kompensatsii_elektro_postachalnyk.xlsx
Format: EN XLSX
Size: 7.63 KB
Count of rows: 63
Date updated: Dec. 20, 2024, 1:54 p.m.
Name Format Size Count of rows Date updated
2020_09_24_uk_rozmir_kompensatsii_elektro_postachalnyk.xlsx UK XLSX 8.56 KB 63 Dec. 18, 2024, 4:28 p.m. Download
2020_09_24_uk_rozmir_kompensatsii_elektro_postachalnyk.csv UK CSV 19.02 KB 63 Dec. 18, 2024, 4:28 p.m. Download
2020_09_24_en_rozmir_kompensatsii_elektro_postachalnyk.csv EN CSV 11.66 KB 63 Dec. 20, 2024, 1:54 p.m. Download
2020_09_24_en_rozmir_kompensatsii_elektro_postachalnyk.xlsx EN XLSX 7.63 KB 63 Dec. 20, 2024, 1:54 p.m. Download